Terms & Conditions

Order Confirmation

An order will be considered confirmed only once the customer makes payment through an accepted digital method, cash, or an advance payment, as determined by the business.

For large orders or catering services, a 50% advance payment is required. (Goswami Growth should confirm whether this applies to all large orders or only selected services.)

Delivery & Shipping

The delivery date will be informed after placing an order. No fixed delivery timeline is promised on this website.

Return & Refund Policy

Pickle is a food product; therefore, it will not be returned or exchanged without a valid reason.

If the jar or packet is found broken upon delivery, or the wrong pickle is received, the customer must submit a complaint within 24 hours of delivery, accompanied by an unboxing video or photograph.

A replacement product or refund may be issued following an investigation.

Product Quality & Storage

Since the pickle is prepared using traditional methods and natural ingredients, slight variations in colour, taste, or pungency may occur between batches.

To maintain product quality, store the pickle in a cool, dry place and use a clean, dry spoon.